Login
Home /
FAQs
FAQs
- FAQ1: Communities is a place where we want members to share their thoughts, develop Groups to focus on specific areas, and really increase member interaction. Whether you're a church group who wants a platform to run online meetings, store content, share a calendar or whatever, you can generate public and private groups to help you do it. In Release 2 you'll start seeing those Group options become available along with the collaboration suite to help you along.
- FAQ2: Store is where you'll find all the apparel, accessories, tools, and other products we believe promote the vision of Symbiont. Feel free to explore and discover all that is offered.
- FAQ3: SHIPPING COSTS:
- Orders up to $10.00 - $7.95 USD
- Orders: $10.01-$25.00 - $8.95 USD
- Orders: $25.01-$35.00 - $10.95 USD
- Orders: $35.01-$50.00 - $11.95 USD
- Orders: $50.01-$75.00 - $12.95 USD
- Orders: $75.01-$100.00 - $13.95 USD
- Orders: over $100.00 - $14.95 USD
- International orders to Canada $38.00
- International orders outside the US $48.00
- FAQ4: SHIPPING POLICY:
- We do not provide a tracking number given the quick turnaround of orders. If there is a delay greater than 1 week, please contact us and we will make sure we provide one for you if needed
- We use United States Postal Service for all shipments, typical turnaround is 2-3 days but can take up to 1 week
- We do not provide a tracking number given the quick turnaround of orders. If there is a delay greater than 1 week, please contact us and we will make sure we provide one for you if needed
- FAQ5: RETURN POLICY:
- If a product is damaged or you do not want it, you can return the product to the address provided in the package, and we will ship out another product to you if desired. Once we are in receipt of the product, we will refund or ship your replacement.